Changi General Hospital Pte Ltd
Executive, Patient Experience Transformation (Volunteer Management)
Job Category:
Administration
Posting Date:
3 Sep 2023
Responsibilities:
- Train new volunteers to provide one-to-one guidance to the seniors on enrolment of
- Healthbuddy App and creation of Singpass account
- Provide volunteers with latest updates and know-hows to developments of digital
- services such as AppGuide and e-payments
- Observe and manage the operations of volunteers on the ground
- Observe patient queries / needs, utilize the information gathered to plan programmes
- with the volunteers in order to support the patients
- Sustain and expand CGH Volunteers
- Manage Friends of CGH (FoCGH) volunteer system, platform, and programs
- Prepare periodic reports as required and any other duties assigned from time to time
Requirements:
- Degree in any relevant discipline
- Good interpersonal and communication skills
- Prior experience in healthcare / volunteer management will have an advantage
- Candidate must have fully completed Covid 19 vaccinations
Only shortlisted candidates will be notified.