Changi General Hospital Pte Ltd

Care Ambassador. Patient Experience Transformation

Job Category:  Ancillary
Posting Date:  28 Nov 2023


  • Digital Influencer - Provide guidance to use the digital services of the hospital
  • Patient Relations - Proactive Engagement with patients to deliver a positive experience
  • Respond to patients’ enquiries, concerns and feedback promptly in a courteous manner
  • Support hospital care team to carry out patient service duties
  • Interface with Volunteers in related task
  • Assist in collating feedbacks & responses from patients & staff
  • Provide suggestions in improving patient and staff experience
  • Perform any other duties assigned from time to time



  • Minimum ‘N’ / ‘O’ Level with at least 2 years of relevant working experience
  • Able to commit at least 1 permanent Sat / Sun (5 days’ work-week)
  • Good interpersonal & communication skills
  • Candidate with healthcare experience will have an advantage
  • Must be fully vaccinated with COVID-19 vaccinations


Only shortlisted candidates will be notified