Changi General Hospital Pte Ltd

Executive, Patient Experience Transformation (Volunteer Management)

Job Category:  Administration
Posting Date:  29 Nov 2023


  • Train new volunteers to provide one-to-one guidance to the seniors on enrolment of
  • Healthbuddy App and creation of Singpass account
  • Provide volunteers with latest updates and know-hows to developments of digital
  • services such as AppGuide and e-payments
  • Observe and manage the operations of volunteers on the ground
  • Observe patient queries / needs, utilize the information gathered to plan programmes
  • with the volunteers in order to support the patients
  • Sustain and expand CGH Volunteers
  • Manage Friends of CGH (FoCGH) volunteer system, platform, and programs
  • Prepare periodic reports as required and any other duties assigned from time to time



  • Degree in any relevant discipline
  • Good interpersonal and communication skills
  • Prior experience in healthcare / volunteer management will have an advantage
  • Candidate must have fully completed Covid 19 vaccinations



Only shortlisted candidates will be notified.