Changi General Hospital Pte Ltd
Senior / Executive, Business Office
Job Category:
Administration
Posting Date:
3 Oct 2023
You will plan, implement and manage business office operations in accordance with established policies, procedures and internal controls: Billing and Adjustments, Account Receivables Management, Financial Assistance Schemes Management, Mediclaim and MCPS Management, Refunds & Postings, Billing Enquiries, Statistics Reporting and Audits, Records Retention & Document Management, Billing systems and staff matters.
Responsibilities:
- Draft and update any changes to new / existing workflows
- Review existing and new corporate billing agreements
- Monitor corporate payment turnaround and initiate discussions to improvement payment
- Implement billing arrangements for public sector schemes, create billing accounts and workflow
- Monitor unposted records and manage posting timelines
- Handle complaint cases that are escalated to management level
- Train staff on appropriate corrective actions to take in accordance with established policies and procedures
- Arrange for data extraction and compile statistics for ad-hoc reporting
- Develop expertise in billing systems and related processes
- Supervise staff performance and discuss on areas of improvement
- Any other duties assigned from time to time
Requirements:
- Bachelor’s Degree in any relevant discipline
- Minimum 2 years of relevant working experience
- Good interpersonal & communication skills
- Good knowledge of AR management and accounting practice
- Proficient in Microsoft Office and Data Analysis skills
- Meticulous and observant with an eye for detail
Must be fully vaccinated with COVID-19 vaccinations