Senior Asst Manager, Clinical Governance & Insights (Clinical Services & Medical Affairs), EGH PO

The upcoming Eastern General Hospital (EGH) aims to provide excellent healthcare and promote healing centered around each person. When operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services, covering emergency, acute and secondary care. EGH’s vision is to be a hospital for the community and a great workplace for staff. It seeks to do so by harnessing innovative technologies in patient care, journeying closely with patients and the community to lead healthier and more fulfilling lives, and being an employer of choice that empowers staff in their careers.

In this role, you will support the department and Medical Board through comprehensive data analytics and policy implementation. Your responsibilities include developing standardised analytical frameworks, performing data extraction, cleaning, analysis and reporting of clinical and non-clinical datasets, conducting manpower projections, as well as undertaking population health analytics involving quantitative, qualitative and geospatial data.

You will also support the planning, development and implementation of licensing, quality, safety, and clinical policy initiatives. You will coordinate licensing related matters and preparation of the hospital for audits; support the Quality Audit Committees and Clinical Committees with meetings, follow-up actions and incident monitoring; and contributing to the development, implementation and monitoring of institutional-level clinical policies. Additionally, you will organise stakeholder engagement sessions and performing other duties as assigned to ensure effective operational support across quality, safety and regulatory functions.

Requirements

• Bachelor’s Degree in any discipline with at least 4 years of relevant working experience or Diploma in any discipline with at least 10 years’ relevant working experience
• Experience in healthcare sector (hospital or community setting) is an advantage
• Prior experience with basic data analytics and is keen to concurrently work on clinical policies and governance OR experience with clinical governance, and is keen to concurrently work on data analytics projects would be ideal
• Knowledge of relevant International Statistical Classification of Diseases & Related Health Problems and Classification of Health Interventions/Surgeries would be an advantage
• Proficient with Microsoft Office applications (Word, Excel, PowerPoint)
• Team player with the ability to manage cross-functional and institutional relationships
• Possess strong communication and interpersonal skills and the ability to engage various stakeholders in a fluid environment and a growing organisation
• Good analytical, presentation and writing skills as well as ability to work under tight deadlines
• Ability to handle complex, ambiguous and challenging situations under fast-paced and evolving conditions