Senior Executive, System and Process Transformation, EGH Planning Office

The upcoming Eastern General Hospital (EGH) aims to provide excellent healthcare and promote healing centred around each person. When operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services, covering emergency, acute and secondary care. EGH’s vision is to be a hospital for the community and a great workplace for staff. It seeks to do so by harnessing innovative technologies in patient care, journeying closely with patients and the community to lead healthier and more fulfilling lives, and being an employer of choice that empowers staff in their careers. 
 

In this role, you will be part of the System and Process Transformation (SPT) Department within the CEO’s Office, supporting the planning, coordination and execution of SPT initiatives to strengthen operational excellence and organisational readiness for EGH’s opening.  Working closely with multidisciplinary stakeholders, you will coordinate transformation projects, support quality improvement initiatives, and contribute to the successful operationalisation of EGH. With a focus on enhancing patient experience, operational efficiency, and strengthening organisational capabilities, your work will span project coordination, timelines and milestones tracking, report and presentation preparation, facilitation of cross-functional meetings or workshops, and stakeholder engagement — all aimed at driving sustainable transformational initiatives. 

 
You will also take on the role of Go-Live Coordinator, supporting the EGH Go-Live Steering Committee towards successful operationalisation of EGH campus. Your responsibilities includes coordination cross different workgroups, maintaining and monitoring readiness status, supporting simulation exercises and ensuring proper documentation of activities performed under the SPT.  

Job Requirements 

• Recognised degree in Industrial/System Engineering, Business Operations, Public health or a related discipline with at least 1 year of relevant working experience, preferably in healthcare, healthcare operations, or transformation roles
• Experience in project coordination, healthcare operations, quality improvement, organisational improvement or transformation will have an advantage  
• Familiarity with improvement methodologies such as Lean, Six Sigma, Design Thinking, and system thinking framework will be an advantage
• Strong analytical, organisational and coordination skills, with the ability to manage multiple tasks and prioritise work effectively
• Good communication skills, with the ability to build effective working relationships and collaborate with stakeholders across multidisciplinary teams
• Proficient in Microsoft Office applications (e.g. Microsoft Excel, PowerPoint and Word) Experience with data visualisation (e.g. Power BI) is a plus.
• Self-motivated, adaptable and eager to learn in a dynamic and collaborative environment.