Senior Executive/Assistant Manager/Senior Assistant Manager (Support & Patient Operations), EGH PO

The upcoming Eastern General Hospital (EGH) seeks to provide excellent healthcare and promote healing that is centred around each person. When operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services covering emergency, acute and secondary care. EGH’s vision is to be a great hospital for the community and a great workplace for staff, and it seeks to do so by harnessing innovative technologies in patient care, journeying closely with patients and the community to lead healthier and more fulfilling lives, and being an employer of choice that empowers staff in their careers.

Join us in shaping the future of EGH as we develop our hospital support and patient operations. In this dynamic role, you will play a key part in implementing operational models that align with our evolving healthcare services and care delivery frameworks, whilst ensuring compliance with budgetary constraints and established guidelines. Your key responsibilities will encompass developing and optimising operational workflows, managing administrative functions within the planning team, creating detailed process maps, supporting procurement and resource allocation strategies, contributing to the hospital's operational readiness, activation and transition (ORAT) initiatives as well as coordinating with diverse project stakeholders through regular engagement sessions. This position offers an excellent opportunity to be part of a transformative phase in our hospital's development, where you'll work closely with various departments to enhance healthcare delivery systems.

Various Departments:

Patient Operations

• Call Centre & Appointment Services, Health Information Management Services, Pre-operative and Admitting Services, Specialist Outpatient Clinics

Support Operations

• Crisis Planning & Operations, Environmental Services, Food Services, General Services, Office of Sustainability, Security Services, Workplace Safety & Health

Requirements:

• Degree in any discipline, preferably healthcare related
• Candidates with more years of experience will be considered for the Assistant Manager or Senior Assistant Manager role
• Knowledge & skill in design thinking, change management, project management, process technology adoption methodologies, would be a strong advantage
• Experience in service or healthcare industry is an advantage
• Excellent communication and interpersonal skills
• Team player, highly motivated and action-oriented with excellent planning and analytical skills 
• Able to engage various stakeholders in a fluid environment and growing organisation
• Ability to work under pressure and adapt to challenging conditions
• Proficient in Microsoft Word, Excel and PowerPoint