Associate Executive, Health Information Management Services (Medical Report Unit-Contract)

Deployed in the Medical Report Unit, you will provide prompt operational and administrative support in processing medical report requests.  You are expected to respond to public enquiries and feedback professionally regarding medical report applications.  You will need to demonstrate excellent customer service skills and strong ability to manage complaints.  Your role also includes coordination with Clinical Department Administration and doctors to ensure medical reports are provided accurately and in a timely manner.

Requirements: 

• Diploma level with two years' working experience or Higher NITEC / GCE N / O / A level with eight years' working experience
• Proficiency in MS Office applications (Word / Excel)
• Excellent interpersonal and communication skills, including email writing
• Strong organisational and coordination skills
• Good customer service orientation with ability to handle complaints
• Ability to work in a fast-paced environment