Senior Executive, Business Office (Billing)

You will supervise and support the Billing Team in daily billing and claims submission activities.  You will ensure billing accuracy, completeness, and compliance with established policies and procedures as well as manage unbilled cases, billing adjustments, and error resolution to ensure timely bill finalisation.  In addition, you will collaborate with internal and external stakeholders to improve processes and enhance operational efficiency.

You are expected to provide excellent customer service to patients, third-party payers, and internal stakeholders.  Also, you will train, coach, and guide team members while fostering a collaborative work environment.

Requirements:

• Degree or Diploma with at least 6 years of relevant experience, preferably in healthcare discipline
• Experience with SAP or other ERP systems is an advantage.
• Strong communication, interpersonal, and problem-solving skills.
• Ability to work effectively in a team and manage multiple priorities in a fast-paced environment.
• Customer-focused with a positive and professional attitude.
• Good knowledge of Microsoft Office applications