KK Women's and Children's Hospital Pte. Ltd.

Senior/Executive

Job Category:  Administration
Posting Date:  30 Jan 2024

Job Description

You will be required to assist the Senior Manager in the management of assigned outpatient clinics/centres including overseeing the day-to-day operations, improving work processes, managing staff, achieving customer service targets and implementing quality improvement initiatives. You will work in partnership with Nurse Managers, Clinicians and other support staff to achieve these goals.

In addition, you are responsible for promoting positive patient relationships through feedback management and service recoveries. You will also prepare management reports and use data analytics to enable the clinics/centres to provide better patient care and services.

You will have the opportunity to initiate and be involved in the implementation of various quality/improvement projects in the Division.

Job Requirements

  • Degree with at least 2 years’ working experience. Those who possess prior experience in healthcare settings will have an added advantage.
  • Ability to manage process/service improvement initiatives and possess strong analytical, communication and interpersonal skills.
  • Service oriented, customer focused and have a track record of good service performance.
  • A team player with pleasant disposition.