National Cancer Centre of Singapore Pte Ltd

Patient Service Associate

Job Category:  Ancillary
Posting Date:  24 Mar 2024

A cancer diagnosis and the treatment journey brings many challenges for patients and their families. At the National Cancer Centre Singapore (NCCS), a leading national and regional tertiary cancer centre, our Clinic Operations team plays an important role in supporting patients and their families, and providing the best patient care experience by ensuring patientcare journey is smooth and seamless.

If you are committed to serve, have good interpersonal & communication skills, and able to multi-task in a fast-paced environment, we invite you to join our dynamic Clinic Operations team and to build a meaningful career with us

Job Responsibilities:

  • Guide patients in their care journey and address their queries and concerns
  •  Assist patients with their appointment needs such as registration, appointment booking and financial counselling
  • Assist patients prior and during clinical procedures and care processes, such as providing relevant information to patients regarding tests ordered by the care provider; and preparing patients for physical examination
  • Assist clinicians in the consultation room to assist patients

Job Requirements: 

  • Diploma / A level / Higher Nitec & Nitec / GCE O or N level
  • No healthcare experience needed, full training will be provided