Senior Executive / Assistant Manager, Division of Oncologic Imaging

About Us

The National Cancer Centre Singapore (NCCS) is a leading national and regional tertiary cancer centre, attending to the majority of cancer cases in Singapore’s public healthcare sector. We offer world class oncology care by having the best talent, doing robust clinical and translational research and leading education efforts to improve cancer outcomes. Join us to build a meaningful career and offer patients hope for a cancer-free tomorrow. 

About the Role

The successful candidate will be responsible for overseeing the strategic and operational aspects of the radiology department including managing staff, ensuring compliance with policies, provision of statistics and performance outcomes and collaborating with other departments to optimize workflow. 

Some of the Key Responsibilities Include:

• Oversee day-to-day operations on site and assist in roster planning of Patient Service Associates, Patient Care Assistants, and File Management staff

• Efficiently manage supplies and staffing

• Implement strategies to streamline work processes, reduce wait times, and improve workflow efficiency 

• Exercise NCCS quality standards while demonstrating good patient service skills and be patient centric

• Manage patient feedbacks and complaints

• Develop records and statistics on information pertinent to radiology workload and billing. 

• Provide monthly reports on radiology performance indicators

• Attend Department Management meetings and take minutes of meeting

• Develop and support programs on quality improvement and ad-hoc projects when assigned

• Perform any other duties as assigned by Head of Department and Mangers

Job Requirements

• Bachelor’s Degree in any field. Applicants with major in Health Informatics, Healthcare Management, Information System or related disciplines would have an advantage

• Prior experience in healthcare setting will be an advantage 

• Able to work independently and with different stakeholders

• Possess initiative to complete tasks and projects assigned

• Possess strong interpersonal skills to communicate constructively with colleagues, peers, and subordinates.

• Good team player with strong organisational and communication skills (verbal and written)

• Analytical thinker with attention to detail, good planning and creative problem-solving skills

• Proficient in Microsoft Office