National Heart Centre of Singapore Pte Ltd

Assistant/Manager, Quality Assurance (Value Driven Care)

Job Category:  Administration
Posting Date:  17 Apr 2024

You will report to the Assistant Director and Director in the management, monitoring and validation of cardiac-related clinical data. You are responsible for collecting, coordinating and processing, as well as ensuring quality control of these data.


You will provide oversight for quality assurance activities and evaluate the effectiveness of the quality assurance programmes. You will manage the team through data validation and management exercise according to the Ensure Safer Systems’ requirements.


You will manage and facilitate value-based (VDC) projects with internal and external stakeholders, which includes overseeing the functions of the value driven care committee such as collecting and analysing data, developing methodology for measuring clinical quality indicators, and working with domain heads on interventions to mitigate the clinical quality performance trends. You will render support in audits and licensing requirements by the Ministry of Health. You will also promote and encourage staff participation in quality improvement programmes through providing project consultancy and leading the team in case analysis and following up on areas for improvement.


You are required to integrate and analyse data using statistical methods, perform analysis and work with teams to coordinate projects assigned. You will also coordinate meetings and document its proceedings, prepare reports, and participate in the implementation of improvement initiatives towards enhancing patient care.


You are responsible to lead and mentor team members as well as foster good communication and teamwork within the department.


The selected candidate will be offered employment on 2-year renewable contractual terms.


Job Requirements:

  • Recognised degree in health science, allied health or nursing with at least 4 years’ relevant experience in a healthcare industry
  • Experience in benchmarking and statistical tools and techniques, and knowledge in improvement methodology tools and techniques
  • Proficient in Tableau would be an advantage
  • Proficient in Microsoft Office applications
  • Able to work independently with strong analytical, problem-solving and organisational skills, and a good eye for detail
  • Good oral and written communication skills