Assistant Manager (Development)

Job Responsibilities

The Development Department in National Neuroscience Institute (NNI) is looking for an Assistant Manager to join the team. He/ she will be responsible for assisting his/her Supervisor in implementing the Department’s partnerships strategic plans. The incumbent will be expected to:

• assist and support strategic initiatives spanning growth strategy and operational organisational excellence to ensure alignment with NNI’s strategic continuum map
• identify, plan and oversee collaborative relationships that deliver tangible growth outcomes including market expansion and revenue enhancement
• ensure timely responses to queries from patients and escalate urgent concerns appropriately, and work to enhance overall patient satisfaction through clear, compassionate communication
• cultivate community partnerships at the corporate level to harness community resources to achieve the department's vision and objective.

The duties of the incumbent include the following but are not limited to:

• Conduct comprehensive market research and competitive analysis to identify trends, opportunities, and threats for strategic decision-making
• Assist in formulating long-term strategic plans, propose business cases, and monitor progress against key performance indicators
• Assist in identifying and evaluating new business opportunities, partnerships, and revenue streams whilst maintaining ke stakeholder relationships
• Support the creation of compelling proposals, presentations, and business cases for potential ventures and strategic initiatives
• Support strategic projects from conception to completion, coordinating across departments and preparing detailed project plans and progress reports
• Coordinate, and execute stakeholder events, managing all logistics including venues, catering, and guest management to strengthen business relationships
• Organise speaking opportunities, panel discussions, and networking sessions to position the organisation as an industry thought leader
• Track event budgets, manage supplier relationships, negotiate costs, and ensure compliance with finance and procurement policies
• Manage concierge services and stakeholder queries, maintaining professional service standards and ensuring timely resolution of complex issues.

Job Requirements

• Bachelor’s degree
• Good analytical, communication and writing skills as well as ability to workwith tight deadlines
• Event management
• Experience in non-profit sector is an advantage.
• Experience in healthcare administration, customer service or patient relations