Senior Executive/ Assistant Manager (Office of Patient Experience)

Job Responsibilities

National Neuroscience Institute (NNI) is seeking a meticulous and detail-oriented individual to join our Office of Patient Experience on a 6-month contract.

In this role, you will support the team in maintaining patient feedback records across multiple systems and assist with the preparation of presentation materials for award ceremonies.

Key Responsbilities:

• Collate compliments from various hospitals.
• Enter and maintain compliment data into the database and CRM system.
• Upload survey data to Qualtrics daily.
• Update and maintain CRM records related to patient feedback and compliments.
• Assist in the preparation of PowerPoint slides for NNI Quality Service Awards (QSA).

Job Requirements

• Recognised Degree in any discipline
• Good command of written and spoken English
• Good working knowledge of Microsoft Office applications, in particular PowerPoint and Excel
• Meticulous and detail-oriented
• Strong organisational and administrative skills