Associate Executive/ Senior Associate, Business Office (Billing)

Join SingHealth Community Hospitals and be part of our Business Office team supporting patient care through accurate, timely, and reliable finance and billing operations.

You will be responsible for the timely ordering of non-stock rehabilitation and nursing items from approved vendors, ensuring continuity of patient care. You will coordinate with the wards to ensure proper receipt of goods and ensure that all issued goods are charged accurately and promptly to patient bills. You will be responsible for the timely and accurate billing to patient accounts, and the submission of claims to third-party payers. You are also expected to provide courteous and professional customer service when handling enquiries and feedback from stakeholders.

In addition, you will participate in quality improvement initiatives and work collaboratively with the Finance Robotic Process Automation (RPA) Committee to enhance billing processes. You will provide administrative support to the Finance Department, including assisting the Chief Financial Officer (CFO) and supporting department managers in assignments and projects as required.

Job Requirements

• Diploma holders; fresh graduates are welcome to apply
• Higher NITEC / NITEC / GCE N / O / A Level holders with at least 2 years of relevant working experience, preferably in billing functions within a Finance Department
• Prior experience in the healthcare or public sector will be an advantage
• A team player who is resourceful, self-motivated, and able to work independently in a structured environment
• Demonstrates a genuine interest in public service and customer care, with the ability to communicate courteously and professionally with patients and caregivers
• Possesses strong interpersonal and effective communication skills