Senior / Executive, Clinical Network (PHIC)

Job Responsibilities

The Executive is responsible for planning and managing care integration projects driven by the Clinical Networks, Regional Health System (RHS). The Executive would be in charge of managing the Primary Care Network (PCN) which is to engage General Practitioners to be part of the vision of seamlessly transiting patients across the care continuum. The main accountabilities of the Executive also include providing administrative and operational support, comprising of strategic planning, financial budgeting and market research analysis, for MOH-funded programmes and its cluster stakeholders to ensure its smooth and effective operations. He/ She is responsible for providing coordination and administration support to facilitate the care of PCN patients. He / She will help to coordinate appointments for PCN patients with regards to ancillary services and establish supportive and good rapport with all stakeholders involved in the execution of the ancillary services.

Your job roles will include, but not be limited to the following:

· Working with the Director and Senior Manager to propose and finalise the funding paper to seek MOH/AIC funding

· Assist supervisor in collating and tracking performance indicators of care integration programmes and initiatives directed by Clinical Network

· Conduct market survey to better understand the needs of GPs and developing propositions that incentivise GPs to provide better management of care to patients

· In charge of performing data analysis and furnishing of reports to individual clinics

· Facilitate the operations and smooth delivery of ancillary services at the GP clinics

· Work with GP Clinics and Ancillary service vendors to answer any patient queries, manage any service recovery issues

· Track and monitor ancillary services take-up rate and work with management and stakeholders to roll out quality improvement initiative

· Managing the administration and maintenance of IT projects and communicate any change requests to the Sypnaxe team supporting the project

· Planning, organising and executing events for Primary Care Partners, including liaise and communicate with the different stakeholders on the event / project as well as managing the operational and administrative functions to ensure that the event / project proceeds smoothly

Job Requirements

· Bachelor's Degree in Business Administration, Political Sciences, Humanities or Life Sciences with at least 1 year of working experience would be an advantage.

· Experience in working in healthcare and data analysis would be an added advantage.

· Interest in market research and project management.

· Excellent communication (verbal & written) and interpersonal skills

· Driven and independent worker who is able to manage priorities and deadlines.

· Adaptable and able to work with various stakeholders.