Singapore General Hospital Pte Ltd

Senior/ Executive (Clinical Incidents Management), Office of Patient Safety and Quality

Job Category:  Administration
Posting Date:  25 May 2024

You will provide operational support in the management of Hospital's clinical events safety program through systemic reviews of root cause analysis findings and recommendations. 

Your duties include: 

  • Reporting of Serious Reportable Events (SREs) that had occurred in the Hospital to the Ministry of Health. 
  • Facilitate and provide secretariat support in the Root Cause Analysis (RCA) for Serious Reportable Events (SRE).
  • Engage and follow up with process owners on the progress of RCA recommendations.
  • Analyses the SRE trends and RCA recommendation statuses and provides regular updates to senior management.
  • Contribute to upscaling of incident investigation skills by being a part of the team to organise RCA workshops and through creation from clinical events. 
  • Participate and drive patient safety and quality improvement initiatives



  • Degree in Health Sciences, preferably in Nursing, Medical and Allied Health disciplines
  • Prior experience in healthcare (such as nursing, allied health, radiology, pharmacy) will be an advantage
  • Experience in quality improvement activities will be an advantage
  • Excellent communication and interpersonal skills