Singapore General Hospital Pte Ltd

Senior Operations Executive / Operations Executive (Specialist Outpatient Clinics)

Job Category:  Administration
Posting Date:  18 Apr 2024

The Job:

You will take on a primarily patient fronting role and oversee a team of frontline clinic staff to ensure the smooth operations of the clinic and that a high level of service is provided to our patients. Your responsibilities include, but are not limited to, the following:

  • Staff management and deployment
  • Handle patient feedback
  • Review and streamline processes to enhance operations efficiency
  • Prepare and analyse performance data and reports and initiate recommendations to improve the department’s KPIs
  • Work with various stakeholders to plan and implement strategies to address the identified needs for improvement



•            Bachelor’s Degree in general discipline preferably with 2 years healthcare experience. Entry Level candidates will be considered for Operations Executive position.

•            Possess strong interpersonal skills to communicate constructively with colleagues, peers and subordinates.

•            Able to exhibit initiative, demonstrate an ability to work independently, and manifest good team-spirit qualities.

•            Good analytical, organisational and communication skills (verbal and written), strong time management skills and the ability to multi-task.

•            Proficient in Microsoft Word, Excel and PowerPoint