Singapore Health Services Pte Ltd

Assistant Director (Clinical Services & Medical Affairs), Eastern General Hospital Planning Office

Job Category:  Administration
Posting Date:  7 Feb 2024


The upcoming Eastern General Hospital (EGH) aspires to provide excellent, patient-centred care and to improve the health of the population in the east of Singapore.  We aim to develop future-ready systems to support patients’ healthcare journeys and to be an employer of choice for our staff. 


You will be part of the team responsible for the implementation of the various functions and sections of the Clinical Services to ensure compliance with relevant clinical statutory and regulatory requirements and proper discharge of obligations under the Ministry of Health’s Service Level Agreement.


You will supervise the Clinical Services and Medical Affairs staff in developing clinical governance frameworks and policies, improving professional and clinical quality and practice as well as overseeing the Clinical Notes Review Programme to meet regulatory requirements at different project phases of the Hospital building.


You will be responsible for managing and coordinating all medico-legal issues and providing support to clinical and non-clinical departments on other general legal matters for timely reporting of events.


You will also oversee the clinical administration team that supports the development of the clinical research, innovation, education and informatics as we develop the new Eastern General Hospital.





  • Basic Medical Degree or Bachelor’s Degree in Nursing, Pharmacy, Allied Health or equivalent with good clinical experience
  • Minimum 12 years of related work experience with proven managerial or supervisory experience in leading team/project
  • Relevant knowledge of healthcare regulatory standards and working experience in handling medico-legal complaints/claims in a hospital setting or legal field
  • Good understanding of biostatistics, quality improvement principles, redesign and management
  • Ability to handle large amounts of information, documents and simultaneous tasks in a systematic manner
  • Possess excellent interpersonal skills and the ability to engage various stakeholders in a fluid environment and a growing organisation
  • Possess high level of integrity and strong sense of responsibility
  • Able to work under pressure, adapt to change and manage challenges
  • Must be fully vaccinated against COVID-19
Req ID:  2472