Senior Assistant Manager, Asian HEAL (Contract)
The Asian Institute for Healthcare Leadership and Management (Asian HEAL) is part of SingHealth's International Collaborations Division and serves as a regional leadership and knowledge platform dedicated to advancing healthcare leadership and management excellence across Asia.
What You Will Do:
You will support the programme development, planning and administration of Asian HEAL's Executive Master Programme and Executive Programmes delivered in both English and Mandarin. You will be a key operational anchor for the team, ensuring that programmes run smoothly and that partners, faculty, and participants have an excellent experience.
You will work closely with Programme Leads, faculty and partners to operationalise programme design, including learning journeys, site immersions, and delivery formats. You will serve as the key point of contact for partners, clients, and internal stakeholders on strategic, contractual, and operational matters, and oversee the appointment and performance of external vendors delivering programme logistics, ensuring alignment with quality standards and participant experience objectives.
You will support the development of programme proposals, including scoping, structuring and costing of programmes in collaboration with internal stakeholders, and support client engagement and partnership development efforts, including discussions, needs assessments and follow-ups with partners.
On the administrative and financial side, you will support the preparation and processing of programme-related documentation, including Letters of Engagement, service agreements and vendor contracts, track and monitor programme budgets and expenditures, and support financial processes including billing, invoicing and payment processing. You will liaise with internal teams such as finance, procurement, and marketing to ensure timely processing and compliance with institutional policies.
You will also support the administration of the Executive Master student lifecycle, including admissions coordination, enrolment processes and billing support, and maintain accurate programme records, documentation and databases. You will support programme evaluation, reporting, and data tracking to drive continuous improvement.
Job Requirements:
- Bachelor's Degree in Business, Science, Social Sciences or other related disciplines
- Minimum 4 years of relevant work experience, preferably in training or programme management
- Demonstrated ability to engage and work with senior-level executives, faculty and team members across various functions and levels in an organisation
- Excellent attention to detail, with strong organisational and project management capabilities
- Strong networking and interpersonal skills
- Resourceful and able to work independently in a fast-paced, multidisciplinary setting
- Willingness to travel within the region occasionally