Assistant Manager, Human Resource

Learning Management System Operations  

• Manage day-to-day operations of e-learning platforms including user management and content updates
• Generate system reports and analyse usage data to improve platform effectiveness
• Support users with platform navigation and technical assistance
• Maintain digital learning resources and ensure content accessibility

Evaluation of Learning & System Effectiveness

• Monitor compliance with training governance requirements
• Analyse training effectiveness data and prepare comprehensive evaluation reports
• Maintain training effectiveness records and compile annual review reports
• Ensure programme delivery meets quality standards and learning objectives
• Facilitate the annual Learning & System Effectiveness Review Exercise
• Monitor compliance with training governance requirements
• Recommend programme improvements based on evaluation results and stakeholder feedback
• Implement system improvements based on user feedback and performance data

Implementation of learning & development programmes

• Liaise with vendor to organise HR corporate programme such as soft skills and supervisory programmes
• Coordinate the implementation of functional programmes through domains and HQ departments
• Source and evaluate suitable training vendors to meet learning needs
• Plan and schedule course runs for HR corporate programme
• Manage vendor relationships and ensure service level compliance
• Coordinate vendor performance reviews and contract renewals
• Oversee the maintenance of training records to ensure timeliness and accuracy

Monitoring of Total Learning Plan

• Generate quarterly training statistics for Individual and Departmental Learning Reports
• Maintain monthly training report and prepare Training Dashboard
• Regular liaison with department training coordinators
• Collate quarterly training statistics for Total Learning Plan
• Ensure the adherence to training processes and governance
• Supporting Senior Management reporting requirements
• Secretariat support for Training Workgroup

Management of Onboarding Experience

• Design and implement the induction programmes for new, promoted, and transferred staff according to established frameworks
• Coordinate monthly centralised orientation sessions including content delivery and logistics
• Monitor compliance with mandatory induction requirements across all departments
• Update induction materials and coordinate content reviews with department owners
• Evaluate induction programme effectiveness and recommend improvements

Qualification & Experience:

• Degree in Business Administration, Human Resource Management or equivalent
• At least 5 years of relevant working experience