SingHealth Polyclinics

Senior / Executive, Crisis Planning & Operations

Job Category:  Administration
Posting Date:  5 Feb 2024

Roles & Responsibilities


The incumbent’s primary role is to support in the development of the scenarios and plans for medical and operational responses for communicable disease outbreaks, continuity of Polyclinics’ critical services, civil and national emergencies, with guidance from the health ministry as well as Polyclinics’ stakeholders (both medical and operations); and operationalise the plans by supporting Polyclinic stakeholders’ development of SOPs (Standard Operating Procedures).

The incumbent also looks at supporting the building up of the Polyclinics’ capabilities (including operational, IT and infrastructure capabilities) to support medical and public health response to communicable disease outbreaks, continuity of critical services, civil emergencies and mass casualties incidents.

Reporting to the Deputy Director, you will be supporting the Institution’s role in the planning and managing of Crisis Planning & Operations (CPO). These will include participation and coordination of CPO exercises and internal training, communications and support of the Polyclinics’ CPO responses to crisis management. In addition, you will also assist in the department’s administrative responsibilities.


Job Requirements:


  • Degree with at least 3 years working experience in operations related fields.
  • Prior working experience in clinic or hospital operations and / or emergency response management, or possessing medical and nursing background, would be an advantage.
  • Proficient in IT applications – E.g. MSWord, PowerPoint, MSExcel etc.
  • Good writing and effective communication skills.
  • Excellent communication skills with a pleasant disposition
  • Able to work in a dynamic environment with minimal supervision
Req ID:  3070