SingHealth Polyclinics

Senior / Patient Service Associate (Contract)

Job Category:  Ancillary
Posting Date:  10 Sep 2023

As a Patient Service Associate, you will be responsible for performing tasks related to patient care and administrative duties in SingHealth Polyclinics. Your area of responsibilities includes, but are not limited to the following:

  • Greet and register patients
  • Schedule patient appointment
  • Coordinate specialists’ consultation referrals
  • Handle payments and respond to patient enquiries in a courteous and professional manner
  • Manage patient concerns, ensuring timely resolution and escalation when necessary
  • Communicate effectively with patients to provide a high level of customer service


  • At least GCE ‘O’ Level qualification
  • Customer-oriented with good communication and interpersonal skills
  • Proficiency in computer skills
  • Experience in healthcare industry will have an advantage
  • Able to commit 5.5 days’ work week (half day Saturday)
  • Fresh graduates are welcome to apply.
Req ID:  1211