Senior / Executive, Visitor Experience Services

You will assist in overseeing the day-to-day operations of the department. This includes managing the Hospital’s visitor services as well as retail services. You will conduct performance audits, attend to service feedback from various stakeholders and be involved in the retail tender process. In addition, you will assist in handling vendors, updating policies and procedures, handling budgeting / financial matters, as well as collating various reports related to incident occurrences, performance indicators and services providers.

Requirements

• Degree in any discipline, preferably with experience in healthcare setting, and/or retail mall management
• Team player with good interpersonal, communication and organisational skills
• Able to work independently in a dynamic and fast-paced environment
• Proficient in Microsoft Office applications
• Fresh graduates are welcome to apply