Senior Patient Service Associate, Call Centre

You will provide quality and personalised one-stop information service for the Hospital. This includes handling general enquiries through phone, emails or web chat, as well as online requests.

Requirements

• Diploma in any discipline
• Relevant experience in call centre, healthcare or customer service industry will be advantageous
• Customer-oriented with good communication and interpersonal skills
• Proficient in MS Office applications
• Able to work staggered shift hours including overnight shifts, rostered weekends & Public Holidays