Patient Care Assistant

Job Description:

• Assists to provide orientation to patients and relatives of the Day Ward Environment.
• Perform pre-operative assessment for all surgery patients and prepare for surgery.
• Assist the nurses with discharge by providing post-operative patient education to all surgical patients.
• Assist patient care activities.
• Perform vital signs monitoring and record measurement.
• Assist to send and fetch patients to and from Operating Theatre.
• Assists with lifting, transferring, positioning and safe transporting of patients.
• Set up, handle and replace oxygen tanks during transfer.
• Assists in safe keeping of patients’ belongings /clothing.
• Assist Nurses to order, coordinate and collect patient’s snacks from vendor.
• Prepare and serve beverages, snacks and assist to feed Low vision, handicapped or immobile patients.
• Record of intake and output chart.
• Change bed linen and patient’s clothing.
• Prepare patient for physical examination and/or other procedures.
• Prepare VVIP Bed Linen/ crockery/ utensils and Kimonos.

Clinical Care & Monitoring Therapy Administering & Nursing Procedures

• Measure and document patients’ parameters and inform the Registered Nurse if there are any abnormalities detected.
• Assist with application of physical restrainers.
• Perform peripheral blood glucose monitoring.
• Perform 12-lead electrocardiogram.
• Administer oxygen therapy.
• Remove peripheral venous cannula.
• Perform IV cannulation and venepuncture procedures.
• Assist with initiation of emergency procedures.
• Assist doctor / nurse in minor procedure.
• Assist with oral suctioning.
• Perform safe measure of urine from urinary catheter.
• Assist in simple wound dressing and bandaging.

Housekeeping

• Ensures the patients’ cubicles, recliners, bedside lockers, and furniture clean and tidy at all times.
• Properly dispose of the used disposable paper pulp products by placing it into macerator.
• Keep beverage point table tops and cupboards clean and tidy at all times.
• Clean all the trolleys, work surfaces and equipment like fridge as scheduled.
• Report faulty beds and wheelchairs or furniture to nurse-in-charge.
• Provide housekeeping duties which include the following
• Cleans and mops spillages or discharges and clear breakages, if any.
• Make beds and maintain tidiness of Beds and Lockers
• Assist in the proper storage of linen and other ward supplies as directed.
• Maintain the tidiness and neatness of non-patient rooms such as pantry, storeroom, disposal room and case sheet room.
• Comply with proper biohazard waste disposal.

Medical Records

• Request, retrieve and trace medical records and X-rays from MRO, if required.
• File case notes and compile case notes in the ward for transport to clinic/MRO.
• Check case notes duties as assigned.

Infection Control

• Performs and practice standard precaution and hand hygiene when in contact with patients/ patient related activities and surroundings.
• Wear proper PPE when performing all functions of decontamination.
• Ensure proper waste disposal in accordance to established guidelines.

Risk Management

• Adhere to workplace safety and health (incident reporting) regulations.
• Attend yearly fire safety awareness talk/ drill exercise and be responsible with emergency procedures.

Portering

• Receive and acknowledge items/supplies from suppliers/MMD.
• Dispatch and collect invoices and mails when required.
• Dispatch Blood specimens/ specimen to the respective laboratory.
• Escort patient’s relatives to SGH Admission Office or A&E Department for registration when necessary.
• Assist patients to Clinics or Taxi Stand.
• Assist the nurse to transfer patient to SGH

Patient Fronting Tasks

• Provide environment/ward orientation to patient and relatives of the Ward environment.
• Assist the nurses to follow up on discharges, obtain and follow up on appointments for all discharged patients.
• Collate patient’s charge form for billing.
• Assist the nurse to manage calls and coordinate between various department and relatives.

Resource Management

• Assumes the responsibilities for care and maintenance of equipment.
• Assist in the proper storage of equipment.
• Report any defective equipment.
• Perform pantry duties and ensure sufficient rations supplies.
• Exercise economy and appropriate use of utilities, resources and supplies
• Serves as a buddy providing supportive information and guidance to newly recruited staff.
• Inform supervisor of any problems or incidents encountered.
• Participate in department and organization activities.
• Perform any other duties as assigned

Others

• Participate in QI projects.
• Inform supervisor of any problems or incidents encountered.
• Participate in department and organization activities.

Job Requirements:

• Minimum GCE N / O / A Level or NITEC / Higher NITEC and equivalent
• A recognized Certificate in Health Care (Inpatient) WSQ Certificate in Healthcare Support (Nursing Care)
• Demonstrate good communication and interpersonal skills with patients and colleagues.
• Promote collegially and positive teamwork relationship